On October 31, 2016 Engine Yard will be doing maintenance to our own Platform that will prohibit access to your Dashboard and the ability to File a Ticket. This Maintenance is scheduled for 1am PT - 3am PT (8am UTC - 11am UTC) and will not have a negative impact to your applications.
Please note that during this time, should you have any questions please call in to 866-518-9273 or you can come to IRC (https://webchat.freenode.net/
) and type #eyhelp. As usual, both of those are covered 24x7.