Errors in provisioning new instances

Incident Report for Engine Yard

Resolved

Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.

Posted Nov 21, 2017 - 04:04 UTC

Monitoring

Our engineers identified the issue and have deployed a fix. We are monitoring the situation. If you have encountered the error, please retry provisioning again.

Posted Nov 21, 2017 - 03:33 UTC

Investigating

Our engineers are investigating an issue that some customers have encountered while provisioning new instances.

Posted Nov 21, 2017 - 03:15 UTC